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swhite58
Acolyte
Australia
13 Posts |
 Posted - 05 Apr 2007 : 06:17:14
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I finally managed to get hold of a copy of the FR Interactive Atlas. It installed ok, and the viewer worked ok, until I tried using the globe. It crashed, and after that the viewer also kept crashing. I re-installed and the viewer worked agian, until I tried the globe...
I thought, maybe the updates would help, so I downloaded the first one. It says to put in the Atlas CD, but it refuses to recognise it - keeps telling me to put the disk in when it's already in.
Sigh
Has anyone else had these sorts of troubles? I'm trying to install it on a Dell laptop running Windows XP Pro SP2.
Thnaks
Shane
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Eremite
Learned Scribe
Singapore
182 Posts |
Posted - 05 Apr 2007 : 06:33:30
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| I haven't been able to load the first two updates for the same reason. The third one, IIRC, loaded OK. |
Best
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Wooly Rupert
Master of Mischief
USA
36804 Posts |
Posted - 05 Apr 2007 : 11:24:11
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I think there may be something in Windows that the globe doesn't like. I had that same issue for a while, before I jumped onto a different computer... Sorry I can't be more helpful, but I simply don't know what caused the issue.
I'd try making sure your OS was fully patched and up-to-date, and maybe make sure you've got the latest version of DirectX. My machine is almost fully patched (save for yesterday's cursor patch), and the globe works fine -- I just tested it. |
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swhite58
Acolyte
Australia
13 Posts |
Posted - 05 Apr 2007 : 17:31:05
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quote:
Originally posted by Eremite
I haven't been able to load the first two updates for the same reason. The third one, IIRC, loaded OK.
I was also able to load the 3rd patch. Are they cumulative, or do you need to load them all? |
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Wooly Rupert
Master of Mischief
USA
36804 Posts |
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swhite58
Acolyte
Australia
13 Posts |
Posted - 06 Apr 2007 : 02:50:34
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quote:
Originally posted by Wooly Rupert
I believe all three of them are different... I further believe that they are all just additional maps and such, plus the necessary executable to plug the maps into the program.
Eremite, SWhite, are you following the instructions on the old Dungeon & Dragons Electronic Games Patches and Updates page?
Yes I am. If that's what they are I might just try and extract the maps from the cab files. |
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scererar
Master of Realmslore
USA
1618 Posts |
Posted - 06 Apr 2007 : 06:37:15
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| I am the same way on 2 different computers, one running xp the other vista. globe feature does not work |
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boddynock
Learned Scribe
Belgium
258 Posts |
Posted - 06 Apr 2007 : 08:49:12
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| Strange, I have no problems with my cd and I have used it on Windows 95/Windows 97, Windows 2000 and now on windows XP :-) |
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Wooly Rupert
Master of Mischief
USA
36804 Posts |
Posted - 06 Apr 2007 : 11:18:01
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quote:
Originally posted by boddynock
Strange, I have no problems with my cd and I have used it on Windows 95/Windows 97, Windows 2000 and now on windows XP :-)
Ditto, save for the OS's: 95, 98, ME (what a horrible OS!), XP Home, and now XP Pro. |
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swhite58
Acolyte
Australia
13 Posts |
Posted - 06 Apr 2007 : 17:17:23
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I emailed Profantasy and their reply was (in part):
Unfortunately the Globe does not work with newer versions of Windows & due to license restrictions we are unable to fix it. WotC simply will not allow us to release a fix for it.
Evidentially it must work in some instances and not in others
Shane |
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Brian R. James
Forgotten Realms Game Designer
USA
1098 Posts |
Posted - 06 Apr 2007 : 20:22:25
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| That's a bummer as the globe does not work on my XP system =( |
Brian R. James - Freelance Game Designer
Follow me on Twitter @brianrjames |
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laethyn
Acolyte
USA
30 Posts |
Posted - 07 Apr 2007 : 00:51:58
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| I have not installed it in quite some time, but what about XP compatibility mode? Any luck with that? |
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Brian R. James
Forgotten Realms Game Designer
USA
1098 Posts |
Posted - 07 Apr 2007 : 01:41:42
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quote:
Originally posted by laethyn
I have not installed it in quite some time, but what about XP compatibility mode? Any luck with that?
Unfortunately No.  |
Brian R. James - Freelance Game Designer
Follow me on Twitter @brianrjames |
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Wooly Rupert
Master of Mischief
USA
36804 Posts |
Posted - 07 Apr 2007 : 02:08:54
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| I'm really curious as to why it will work fine on some systems, and not on others... As I said, I checked it out this morn, and it worked fine on my machine, which is XP... I'm thinking maybe I should make a copy of the CD, take it to work, and see if it works on that machine, which is also XP. Just as a test... |
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laethyn
Acolyte
USA
30 Posts |
Posted - 07 Apr 2007 : 05:04:41
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| I'm going to find my copy and run some tests. I highly doubt it's an XP SP issue (1 or 2 shouldn't make a difference). A specific version of DX? I doubt it. I'd be really curious to find out why as well. There's obviously some sort of issue (possibly related to specific vCard drivers?) that is causing it to not function. |
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Alaundo
Head Moderator
United Kingdom
5695 Posts |
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scererar
Master of Realmslore
USA
1618 Posts |
Posted - 07 Apr 2007 : 18:03:29
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| I reinstalled on my laptop, running windows vista. the globe works now. I just upgraded to vista and the globe was not working when I ran xp, weird... on my other computer, running XP still does not work, even after the reinstall. |
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laethyn
Acolyte
USA
30 Posts |
Posted - 07 Apr 2007 : 21:16:17
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Here's what I found:
It crashes when attempting to write to a reserved memory location. At least, that's what it's doing currently on my system. Why? I don't know. I think I've tracked down what specific address it is hanging up on. Although profantasy cannot release any patch, I wonder how WotC would feel if there was a fan-created patch that gets the darn thing to function.
What I'm wondering though, is how is it fine on some systems, but not others? There has to be an underlying cause of the memory address issue.
I dunno. I'll keep toying with it, and see what I can see. |
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Wooly Rupert
Master of Mischief
USA
36804 Posts |
Posted - 10 Apr 2007 : 19:34:49
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Well... My work computer is fully up to date, save for the patches that came out today (which I will be installing, momentarily). Pretty much everything on this box is the latest and greatest, save for Adobe Professional and SnagIt. I do have an odd issue with IE not knowing it has Flash installed (FireFox behaves just fine, in that regard)...
Anyway, I just installed the Atlas, and the patches for it... And it all works just fine, including the globe.
And I installed it from a copy of the CD, since I didn't want to bring the original software to work. Interestingly, while applying the patches, the software told me to insert the CD -- and it included a note specifying to use the D drive, because my computer has more than one CD drive on it. I didn't expect that. |
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Edited by - Wooly Rupert on 10 Apr 2007 19:37:34 |
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laethyn
Acolyte
USA
30 Posts |
Posted - 11 Apr 2007 : 04:23:55
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| Is it possible this could be some really odd permissions issue? I wouldn't think so, as it seems to crash at accessing low level memory blocks. I dunno. Just odd ... |
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3catcircus
Acolyte
32 Posts |
Posted - 11 Apr 2007 : 04:32:49
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| On an unrelated note, make sure you back up your maps before each update is installed (i.e. a "core" map backup directory, and a "pre-update 1," "pre-update 2," and "pre-update 3" directory. There are a few maps which are broken after an update and the previous version of the map needs to be re-installed. |
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laethyn
Acolyte
USA
30 Posts |
Posted - 11 Apr 2007 : 04:52:57
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One other thing:
If someone who has theirs working (and someone else who doesn't have it working) could do me a favor?
Go to C:WindowsSystem32 and right click on the file called User32.dll >> select properties
Go to the Version tab, then under the "Item name:" list, select File Version. Let me know what the full text is on the right under "Value". |
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Brian R. James
Forgotten Realms Game Designer
USA
1098 Posts |
Posted - 11 Apr 2007 : 05:04:28
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| laethyn, my globe is not working. The version number of User32.dll on my system is: 5.1.2600.3099 (xpsp_sp2_gdr.070308-0222) |
Brian R. James - Freelance Game Designer
Follow me on Twitter @brianrjames |
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Wooly Rupert
Master of Mischief
USA
36804 Posts |
Posted - 11 Apr 2007 : 05:11:22
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| The globe works on both my home and work computers. The version on that file on my home PC is 5.1.2600.3099, exactly the same as Brian's. The file was modified on 3-8-2007, at 11:36 AM -- which is odd, because I'm not home then ('twas a Thursday), and my girlfriend is computer illiterate. |
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laethyn
Acolyte
USA
30 Posts |
Posted - 11 Apr 2007 : 05:23:58
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I've got the same version, and mine is not functioning. Mine was modified Thursday, March 08, 2007, 8:36:28 AM
Wasn't sure if that was it. Just an idea ... |
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Wooly Rupert
Master of Mischief
USA
36804 Posts |
Posted - 11 Apr 2007 : 05:35:28
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| I can still check my work PC maņana, but it's looking to me like that file isn't it. |
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Candlekeep - The Library of Forgotten Realms Lore
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I am the Giant Space Hamster of Ill Omen! |
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laethyn
Acolyte
USA
30 Posts |
Posted - 11 Apr 2007 : 05:39:24
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I don't believe it is, and I've manually opened all permissions as well. Didn't change a thing.
How about the kernel32.dll in the same location? (It's a file I see when I try and debug the crash)
Mine is 5.1.2600.2945 (xpsp_sp2_gdr.060704-2349) modified Wednesday, July 05, 2006, 3:55:01 AM |
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laethyn
Acolyte
USA
30 Posts |
Posted - 11 Apr 2007 : 05:49:40
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| One other thing (yup, the obvious), what about the version of the Globe.exe? (Usually c:Program FilesFRAtalas) |
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Wooly Rupert
Master of Mischief
USA
36804 Posts |
Posted - 11 Apr 2007 : 06:53:07
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kernel32: 5.1.2600.2945 (xpsp_sp2_gdr.060704-2349), also modified three hours after yours (or at the same time, depending on time zones; I'm in Eastern).
globe.exe: 1, 0, 0, 1, modified 8-22-1999, 15:09 |
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Wooly Rupert
Master of Mischief
USA
36804 Posts |
Posted - 02 Dec 2007 : 17:52:31
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Resurrecting a dead topic... My work computer has been getting buggy for a while. It's because of the many programs I've installed, uninstalled, or deleted, and numerous instances of playing around in the registry, tweaking this or that and constantly using the machine as a guinea pig. I finally set aside a separate machine to be my test machine, and I managed to set aside for myself a brand new computer, without my boss noticing (the new machines were supposed to go to one department, but is it my fault I ordered them and forgot that one of the people had already gotten a new machine?  ). So I built up the new machine, and of course put the Atlas on there, too.
The globe works. No problems whatsoever. |
Candlekeep Forums Moderator
Candlekeep - The Library of Forgotten Realms Lore
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I am the Giant Space Hamster of Ill Omen! |
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Brian R. James
Forgotten Realms Game Designer
USA
1098 Posts |
Posted - 03 Dec 2007 : 19:09:28
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| It works on my new computer as well, which is running Vista |
Brian R. James - Freelance Game Designer
Follow me on Twitter @brianrjames |
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Topic |
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FR Interactive Atlas troubles
