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Hawkins
Great Reader

USA
2131 Posts

Posted - 27 Apr 2009 :  18:16:41  Show Profile  Visit Hawkins's Homepage Send Hawkins a Private Message  Reply with Quote
Not that this helps the current problem with the purchasable PDF being taken down, but someone in the UK has comercialized a book printer anyone can use.

Errant d20 Designer - My Blog (last updated January 06, 2016)

One, two! One, two! And through and through
The vorpal blade went snicker-snack!
He left it dead, and with its head
He went galumphing back. --Lewis Carroll, Through the Looking-Glass

"Mmm, not the darkness," Myrin murmured. "Don't cast it there." --Erik Scott de Bie, Shadowbane

* My character sheets (PFRPG, 3.5, and AE versions; not viewable in Internet Explorer)
* Pathfinder Roleplaying Game Reference Document (PFRPG OGL Rules)
* The Hypertext d20 SRD (3.5 OGL Rules)
* 3.5 D&D Archives

My game design work:
* Heroes of the Jade Oath (PFRPG, conversion; Rite Publishing)
* Compendium Arcanum Volume 1: Cantrips & Orisons (PFRPG, designer; d20pfsrd.com Publishing)
* Compendium Arcanum Volume 2: 1st-Level Spells (PFRPG, designer; d20pfsrd.com Publishing)
* Martial Arts Guidebook (forthcoming) (PFRPG, designer; Rite Publishing)

Edited by - Hawkins on 27 Apr 2009 18:23:30
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Markustay
Realms Explorer extraordinaire

USA
15724 Posts

Posted - 27 Apr 2009 :  20:58:55  Show Profile Send Markustay a Private Message  Reply with Quote
I'm still waiting for my LGS to get a 3D printer so I can print-out custom miniatures.

They can put the book-making machine next to that.

Actually... thats not such a bad idea... imagine all the savings on inventory...

"I have never in my life learned anything from any man who agreed with me" --- Dudley Field Malone


Edited by - Markustay on 27 Apr 2009 20:59:29
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Alisttair
Great Reader

Canada
3054 Posts

Posted - 27 Apr 2009 :  23:29:17  Show Profile  Visit Alisttair's Homepage Send Alisttair a Private Message  Reply with Quote
Yeah I hate Microsoft for the exagerated security

Karsite Arcanar (Most Holy Servant of Karsus)

Anauria - Survivor State of Netheril as penned by me:
http://www.dmsguild.com/m/product/172023
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Wooly Rupert
Master of Mischief
Moderator

USA
36804 Posts

Posted - 28 Apr 2009 :  00:21:54  Show Profile Send Wooly Rupert a Private Message  Reply with Quote
quote:
Originally posted by Alisttair

Yeah I hate Microsoft for the exagerated security



Who said anything about Microsoft? Corel is an independent company. And they're not the only ones who practice anti-piracy tactics that protect them and screw the customer. Songs purchased from iTunes used to be limited to being played on authorized computers. Rhapsody's tunes are generally in a format other music players can't handle. Sony caught a lot of flak a couple years back for its rootkits -- in trying to protect their music, they created security holes and broke computers (I had to fix one that had the CD player rendered inoperable by the Sony rootkit). I've seen websites where the option of right-clicking on anything was disabled so that nothing from the site could be copied. And I once bought a CD that couldn't be played on a computer without some proprietary software being installed.

And we're speculating that Wizards might try some method that charges us for content that we can not store locally... Microsoft might be an Evil Empire, but they're not involved in this potential brouhaha.

Candlekeep Forums Moderator

Candlekeep - The Library of Forgotten Realms Lore
http://www.candlekeep.com
-- Candlekeep Forum Code of Conduct

I am the Giant Space Hamster of Ill Omen!

Edited by - Wooly Rupert on 28 Apr 2009 00:22:48
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Alisttair
Great Reader

Canada
3054 Posts

Posted - 28 Apr 2009 :  18:31:44  Show Profile  Visit Alisttair's Homepage Send Alisttair a Private Message  Reply with Quote
quote:
Originally posted by Wooly Rupert

quote:
Originally posted by Alisttair

Yeah I hate Microsoft for the exagerated security



Who said anything about Microsoft?


In reference to my xbox 360 issue used as an example along the lines of what Wizards could do (which would be very beefy security but can in certain situations hinder the paying customer).

Karsite Arcanar (Most Holy Servant of Karsus)

Anauria - Survivor State of Netheril as penned by me:
http://www.dmsguild.com/m/product/172023
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Wooly Rupert
Master of Mischief
Moderator

USA
36804 Posts

Posted - 28 Apr 2009 :  18:48:21  Show Profile Send Wooly Rupert a Private Message  Reply with Quote
quote:
Originally posted by Alisttair

quote:
Originally posted by Wooly Rupert

quote:
Originally posted by Alisttair

Yeah I hate Microsoft for the exagerated security



Who said anything about Microsoft?


In reference to my xbox 360 issue used as an example along the lines of what Wizards could do (which would be very beefy security but can in certain situations hinder the paying customer).



Ah, I see. My bad.

Candlekeep Forums Moderator

Candlekeep - The Library of Forgotten Realms Lore
http://www.candlekeep.com
-- Candlekeep Forum Code of Conduct

I am the Giant Space Hamster of Ill Omen!
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Varl
Learned Scribe

USA
284 Posts

Posted - 02 May 2009 :  18:04:19  Show Profile Send Varl a Private Message  Reply with Quote
quote:
Originally posted by Ashe Ravenheart
And, speaking from my own personal experience, the only true way to reverse that belief is to a) make MAJOR fundamental changes; b) publish detailed timelines and project plans with regular updates on progress and c) removal of key individuals seen (correctly or not) as the antagonists behind lies and/or problems.



Another key method for winning people back would be to be more public. Look at Lisa Stevens at Paizo. She, and many of the Paizo development team, routinely post on their own message boards concerning comments, issues, and problems fans have with the company and its products. Wizards? Their leads and development team hands it off to moderators that probably are vastly underpaid, we know are severely under appreciated, and come across as condescending or cold more often than not. The disconnect with the fans is one of the leading causes of fan antagonism.

Think of how great it is to occasionally get a message from Ed via THO. Now imagine if Ed only contacted and commented to the fans of Candlekeep through its moderators in a standoffish, distant way of communicating to the fans. Developers are people; they're also very busy, but the day when a developer cannot take 5 minutes out of his or her day to chat with the people purchasing your material is the day they've lost their way. Ask Lisa Stevens. She gets it.

I'm on a permanent vacation to the soul. -Tash Sultana
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Markustay
Realms Explorer extraordinaire

USA
15724 Posts

Posted - 02 May 2009 :  18:21:55  Show Profile Send Markustay a Private Message  Reply with Quote
I actually made an off-hand comment over at the Paizo boards once, about how next to poster's names is a list of what Paizo products they subscribe to, and my comment was along the lines of "no-one will ever listen to me, because I don't have any of those 'paying customer' thingies next to my name" (this, concerning the Beta test of the Pathfinder rules, concerning rules suggestions).

I got answered by Erik himself, and at least two other employees chimed-in, saying they listen to ALL suggestions, regardless of the amount of Paizo products you have purchased.

I was taken-aback that not only did they respond to the comment, but did so immediately (within hours). I still find the fact that posters have all that info next to their names suspect (I find EVERYTHING suspect), but I have to say they are quick to address assumed problems and nip any rumors in the bud.

I had also suggested they move their 'Complaints Dept' from the very top of the public forums list - the first thing folks going there saw was the list of complaints (damaged products received, or not received at all, or problems with the site, ect...)

Their answer? They had nothing to hide, and wanted people to be aware of any issues up-front, and also how quickly they addressed said issues and rectified them.

Can you imagine WotC/Hasbro doing that? Putting the full list of all their complaints right at the very top of their site so it was the first thing you saw?

I am amazed at the incredible business savy Erik Mona and his Paizo people show.

"I have never in my life learned anything from any man who agreed with me" --- Dudley Field Malone


Edited by - Markustay on 02 May 2009 18:23:18
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KnightErrantJR
Great Reader

USA
5402 Posts

Posted - 02 May 2009 :  19:05:26  Show Profile  Visit KnightErrantJR's Homepage Send KnightErrantJR a Private Message  Reply with Quote
A lot of the reason for the customer tags behind the names has to do with rewarding the people that supported them during the really scary time between them being an official arm of 3.5 and striking out on their own with Pathfinder. I wasn't so much to say "we listen to them more" as to say thanks in some concrete way for for being the people that shored up their sales so that they knew they had the base to do what they wanted to do.

Although, you know, I would have liked to had a title for being a charter GM for the Pathfinder Society at Gen Con last year, but hey, watta ya gonna do?
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Varl
Learned Scribe

USA
284 Posts

Posted - 02 May 2009 :  21:03:38  Show Profile Send Varl a Private Message  Reply with Quote
quote:
Originally posted by Markustay
Can you imagine WotC/Hasbro doing that? Putting the full list of all their complaints right at the very top of their site so it was the first thing you saw?


Not a chance. I decided long ago that the d20 game wasn't for me, but that doesn't prevent me from observing a smart business model when I see one, and as far as I'm concerned, that's Paizo. What's funny is, I've subscribed to Pathfinder, despite my version preferences, because what they create isn't that hard to use with OOP editions. The fact that they interact with their customers the way they do actually eases a lot of my biases when it comes to the game.

I'm on a permanent vacation to the soul. -Tash Sultana
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