Are the Admins/admin on holiday? I sent a ? to "admin@candlekeep.com" on Monday and have not rx'd a reply. I'll wait a couple more days and just post it here... it's not especially private.
Nothing has been received in the Candlekeep email servers. Please try sending again and ensure there is a suitable header which wouldn't likely hit spam filters. Alternatively please drop me a PM on the forums and I'll get right back to you.