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Jeremy Grenemyer
Great Reader

USA
2717 Posts

Posted - 25 Sep 2012 :  06:08:22  Show Profile Send Jeremy Grenemyer a Private Message  Reply with Quote  Delete Topic
Was just wondering if I'm the only person experiencing extremely slow page load times on the forums?

It's taken me about seven minutes to get in far enough to where I could post this question.

Look for me and my content at EN World (user name: sanishiver).

The Sage
Procrastinator Most High

Australia
31772 Posts

Posted - 25 Sep 2012 :  06:35:30  Show Profile Send The Sage a Private Message  Reply with Quote
I can't say I've experienced any slow loading pages recently. In fact, I was just thinking earlier this morning that Candlekeep's been running smoothly for several weeks now.

And I'll note that I've accessed the site through multiple browsers -- SageBrowser, IE, Firefox, Chrome, and Safari -- and all with no issues regarding ASP loading times.

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Candlekeep - The Library of Forgotten Realms Lore
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-- Candlekeep Forum Code of Conduct

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"So Saith Ed" -- the collected Candlekeep replies of Ed Greenwood

Zhoth'ilam Folio -- The Electronic Misadventures of a Rambling Sage
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Dennis
Great Reader

9933 Posts

Posted - 25 Sep 2012 :  08:42:12  Show Profile Send Dennis a Private Message  Reply with Quote

I'm experiencing it almost everyday, even today.

Every beginning has an end.
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Kentinal
Great Reader

4688 Posts

Posted - 25 Sep 2012 :  09:05:38  Show Profile Send Kentinal a Private Message  Reply with Quote
I did have a load problem maybe too days ago. Where it was indicated too many users, page could not load. Some times it is the routers I suspect.

"Small beings can have small wisdom," the dragon said. "And small wise beings are better than small fools. Listen: Wisdom is caring for afterwards."
"Caring for afterwards ...? Ker repeated this without understanding.
"After action, afterwards," the dragon said. "Choose the afterwards first, then the action. Fools choose action first."
"Judgement" copyright 2003 by Elizabeth Moon
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Wooly Rupert
Master of Mischief
Moderator

USA
36803 Posts

Posted - 25 Sep 2012 :  11:00:07  Show Profile Send Wooly Rupert a Private Message  Reply with Quote
I occasionally get a page that doesn't load, but it happens immediately and refreshing fixes it. This happens maybe 2-3 times a week.

Other than that, it's been working quite well for me.

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Candlekeep - The Library of Forgotten Realms Lore
http://www.candlekeep.com
-- Candlekeep Forum Code of Conduct

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Jeremy Grenemyer
Great Reader

USA
2717 Posts

Posted - 25 Sep 2012 :  16:12:56  Show Profile Send Jeremy Grenemyer a Private Message  Reply with Quote
I've tried both Firefox and Safari. Both browsers show either "transferring data from forum.candlekeep.com" or "read forum.candlekeep.com", which is to say no page ever finishes fully loading.

For the last couple days I've been able to see forum posts (after a slow load time) and no background. I just figured you guys axed the background graphics to speed up page load time.

Hrm...starting to wonder if it's my ISP. Thankee all for your responses.

Look for me and my content at EN World (user name: sanishiver).
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Wooly Rupert
Master of Mischief
Moderator

USA
36803 Posts

Posted - 25 Sep 2012 :  17:05:48  Show Profile Send Wooly Rupert a Private Message  Reply with Quote
quote:
Originally posted by Jeremy Grenemyer

I've tried both Firefox and Safari. Both browsers show either "transferring data from forum.candlekeep.com" or "read forum.candlekeep.com", which is to say no page ever finishes fully loading.

For the last couple days I've been able to see forum posts (after a slow load time) and no background. I just figured you guys axed the background graphics to speed up page load time.

Hrm...starting to wonder if it's my ISP. Thankee all for your responses.



I would suspect as much. I've accessed from work and from two home computers without issue.

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Candlekeep - The Library of Forgotten Realms Lore
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Sightless
Senior Scribe

USA
608 Posts

Posted - 25 Sep 2012 :  17:30:11  Show Profile Send Sightless a Private Message  Reply with Quote
I do experience very slow loading times, but only in the evening hours. I assume that's when a lot of people are on. It could have something to do with my brouser, or something. It's not an issue though, really.

We choose to live a lie, when we see with, & not through the eye.

Every decision, no matter the evidence, is a leap of faith; if it were not, then it wouldn't be a choice at all.
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Artemas Entreri
Great Reader

USA
3131 Posts

Posted - 25 Sep 2012 :  21:09:27  Show Profile Send Artemas Entreri a Private Message  Reply with Quote
My load times are fine

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Jeremy Grenemyer
Great Reader

USA
2717 Posts

Posted - 26 Sep 2012 :  01:12:13  Show Profile Send Jeremy Grenemyer a Private Message  Reply with Quote
Dennis, is Comcast your ISP by any chance?

Look for me and my content at EN World (user name: sanishiver).
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Dennis
Great Reader

9933 Posts

Posted - 26 Sep 2012 :  01:27:13  Show Profile Send Dennis a Private Message  Reply with Quote

I'm not in the US. There's no Comcast here.

Every beginning has an end.
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rjfras
Learned Scribe

261 Posts

Posted - 26 Sep 2012 :  02:01:38  Show Profile  Visit rjfras's Homepage Send rjfras a Private Message  Reply with Quote
quote:
Originally posted by Jeremy Grenemyer

Was just wondering if I'm the only person experiencing extremely slow page load times on the forums?

It's taken me about seven minutes to get in far enough to where I could post this question.



I'm having the same issues as you Jeremy. Been having them for about a week or so now.

I've tried Firefox, IE, Chrome, updated my flash, downgraded my flash, updated some other programs to see if it was affecting it, but it's only Candlekeep that has the issues (at least out of the sites I go to).

As I'm typing this, it still says "waiting for forum.candlekeep.com" at the bottom because it still has only loaded a couple of the replies in this topic and half of another.
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The Sage
Procrastinator Most High

Australia
31772 Posts

Posted - 26 Sep 2012 :  02:43:19  Show Profile Send The Sage a Private Message  Reply with Quote
quote:
Originally posted by Jeremy Grenemyer

Hrm...starting to wonder if it's my ISP. Thankee all for your responses.

Checking in with some of my friends in southern Asian locales, they've largely all reported few errors or slow loading times for ASP scripts. But a number of my US and Canada friend-folk are reporting very similar problems to what you've described here.

So I'm indeed starting to think this may be a local ISP issue.

Candlekeep Forums Moderator

Candlekeep - The Library of Forgotten Realms Lore
http://www.candlekeep.com
-- Candlekeep Forum Code of Conduct

Scribe for the Candlekeep Compendium -- Volume IX now available (Oct 2007)

"So Saith Ed" -- the collected Candlekeep replies of Ed Greenwood

Zhoth'ilam Folio -- The Electronic Misadventures of a Rambling Sage
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BEAST
Master of Realmslore

USA
1714 Posts

Posted - 26 Sep 2012 :  03:04:40  Show Profile  Visit BEAST's Homepage Send BEAST a Private Message  Reply with Quote
I use Comcast in Texas, USA, and this is the only site that is running slowly for me.

"'You don't know my history,' he said dryly."
--Drizzt Do'Urden (The Pirate King, Part 1: Chapter 2)

<"Comprehensive Chronology of R.A. Salvatore Forgotten Realms Works">
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The Sage
Procrastinator Most High

Australia
31772 Posts

Posted - 26 Sep 2012 :  04:10:45  Show Profile Send The Sage a Private Message  Reply with Quote
Well, I still maintain that this is indeed an ISP issue, because other users in countries far distant from the US aren't encountering any problems.

And, as I said earlier, the site's been running extremely fast for me lately, and I'm in Australia. I haven't had any ASP errors or slow-loading times since late August.

Candlekeep Forums Moderator

Candlekeep - The Library of Forgotten Realms Lore
http://www.candlekeep.com
-- Candlekeep Forum Code of Conduct

Scribe for the Candlekeep Compendium -- Volume IX now available (Oct 2007)

"So Saith Ed" -- the collected Candlekeep replies of Ed Greenwood

Zhoth'ilam Folio -- The Electronic Misadventures of a Rambling Sage
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Wooly Rupert
Master of Mischief
Moderator

USA
36803 Posts

Posted - 26 Sep 2012 :  04:20:49  Show Profile Send Wooly Rupert a Private Message  Reply with Quote
I'm in the US, using UVerse at home, and not having a problem.

I think Verizon is our provider at work, and it's been good there, too.

Candlekeep Forums Moderator

Candlekeep - The Library of Forgotten Realms Lore
http://www.candlekeep.com
-- Candlekeep Forum Code of Conduct

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rjfras
Learned Scribe

261 Posts

Posted - 26 Sep 2012 :  07:08:58  Show Profile  Visit rjfras's Homepage Send rjfras a Private Message  Reply with Quote
I'm using Comcast out of Illinois (outside Chicago). Right now, the site is faster then it's been for me, but still slower then it used to be. It's just past 12:30am my time but other nights, this late, it's been much slower. When I responded to this topic earlier, it was horrible and somehow got multiple replies posted even though I hit submit once.

Also earlier when I would click the button to mark all the active topics read, it was refreshing so slow that by time it would refresh, there would be multiple updated topics rather then normally it's almost instantaneous and it's an empty search.

This is a traceroute I just did:


Tracing route to candlekeep.com [213.171.218.90]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms Txxxxxx [192.1xx.x.x]
2 34 ms 26 ms 18 ms c-98-212-210-1.hsd1.in.comcast.net [98.212.210.1]
3 27 ms 12 ms 11 ms te-7-5-ur01.mchenry.il.chicago.comcast.net [68.86.117.121]
4 14 ms 12 ms 11 ms po-10-ur02.mchenry.il.chicago.comcast.net [68.87.230.30]
5 17 ms 14 ms 15 ms be-20-ar01.area4.il.chicago.comcast.net [68.87.229.89]
6 15 ms 17 ms 17 ms pos-3-6-0-0-cr01.350ecermak.il.ibone.comcast.net [68.86.95.9]
7 14 ms 15 ms 14 ms pos-1-4-0-0-pe01.350ecermak.il.ibone.comcast.net [68.86.86.162]
8 14 ms 14 ms 15 ms xe-9-0-0.chi10.ip4.tinet.net [77.67.71.145]
9 119 ms 123 ms 126 ms xe-10-1-0.ams20.ip4.tinet.net [89.149.182.161]
10 118 ms 133 ms 115 ms schlund-gw.ip4.tinet.net [213.200.75.94]
11 133 ms 130 ms 128 ms te-1-2.bb-c.the.lon.gb.oneandone.net [212.227.120.134]
12 148 ms 135 ms 132 ms te2-1.prt0.fhcon.fasthosts.net.uk [88.208.255.57]
13 125 ms 127 ms 129 ms po-96.prt0.fhdis.fasthosts.net.uk [88.208.255.97]
14 136 ms 125 ms 129 ms 88.208.255.5
15 137 ms 136 ms 134 ms server213-171-218-90.livedns.org.uk [213.171.218.90]

Trace complete.



When I did a traceroute two nights ago, all the hops in europe were up between 200 - 400.

I'm off to bed now and work, but if it is slower again tomorrow when i get on, i'll do another tracert.
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BEAST
Master of Realmslore

USA
1714 Posts

Posted - 26 Sep 2012 :  17:50:30  Show Profile  Visit BEAST's Homepage Send BEAST a Private Message  Reply with Quote
Not sure what we use here at work in Houston, but it's working as well as normal (just kinda slow), so no change on this front.

Last night, I just had to close it out, because I couldn't get but this one sole scroll to actually open up for me.

"'You don't know my history,' he said dryly."
--Drizzt Do'Urden (The Pirate King, Part 1: Chapter 2)

<"Comprehensive Chronology of R.A. Salvatore Forgotten Realms Works">
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Jeremy Grenemyer
Great Reader

USA
2717 Posts

Posted - 26 Sep 2012 :  18:39:11  Show Profile Send Jeremy Grenemyer a Private Message  Reply with Quote
Happy to report that as of right now Candlekeep is back to being super fast. :)

Look for me and my content at EN World (user name: sanishiver).
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Kentinal
Great Reader

4688 Posts

Posted - 26 Sep 2012 :  21:52:40  Show Profile Send Kentinal a Private Message  Reply with Quote
Well just had strange load incident, though in part might be because of backup box. Old OS compared to what most use now.

"Small beings can have small wisdom," the dragon said. "And small wise beings are better than small fools. Listen: Wisdom is caring for afterwards."
"Caring for afterwards ...? Ker repeated this without understanding.
"After action, afterwards," the dragon said. "Choose the afterwards first, then the action. Fools choose action first."
"Judgement" copyright 2003 by Elizabeth Moon
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Dennis
Great Reader

9933 Posts

Posted - 27 Sep 2012 :  01:37:34  Show Profile Send Dennis a Private Message  Reply with Quote
quote:
Originally posted by Jeremy Grenemyer

Happy to report that as of right now Candlekeep is back to being super fast. :)
Indeed.

Every beginning has an end.
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rjfras
Learned Scribe

261 Posts

Posted - 27 Sep 2012 :  01:50:26  Show Profile  Visit rjfras's Homepage Send rjfras a Private Message  Reply with Quote
it was doing pretty good last night but right now it's extremely slow again and the only members online right now are me and george. I know people could be on as guests or not logged in, but with only 2 members signed in, it can't be because it's overloaded.

I did another two traceroutes and got requests timed out and some pings not completing all (the ones with a * rather then a number) from hops in europe.


1st traceroute


Tracing route to candlekeep.com [213.171.218.90]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms TREEPEOPLE2 [192.168.1.1]
2 44 ms 38 ms 18 ms c-98-212-210-1.hsd1.in.comcast.net [98.212.210.1]
3 12 ms 11 ms 28 ms te-7-5-ur01.mchenry.il.chicago.comcast.net [68.86.117.121]
4 15 ms 12 ms 11 ms po-10-ur02.mchenry.il.chicago.comcast.net [68.87.230.30]
5 16 ms 15 ms 15 ms be-20-ar01.area4.il.chicago.comcast.net [68.87.229.89]
6 15 ms 15 ms 15 ms pos-3-6-0-0-cr01.350ecermak.il.ibone.comcast.net [68.86.95.9]
7 16 ms 15 ms 31 ms pos-1-4-0-0-pe01.350ecermak.il.ibone.comcast.net [68.86.86.162]
8 17 ms 15 ms 34 ms xe-9-0-0.chi10.ip4.tinet.net [77.67.71.145]
9 132 ms 120 ms 170 ms xe-10-1-0.ams20.ip4.tinet.net [89.149.182.161]
10 * 152 ms * schlund-gw.ip4.tinet.net [213.200.75.94]
11 * * * Request timed out.
12 211 ms * * te2-1.prt0.fhcon.fasthosts.net.uk [88.208.255.57]
13 196 ms 148 ms 167 ms po-96.prt0.fhdis.fasthosts.net.uk [88.208.255.97]
14 * 149 ms 148 ms 88.208.255.5
15 142 ms 143 ms * server213-171-218-90.livedns.org.uk [213.171.218.90]
16 147 ms * 141 ms server213-171-218-90.livedns.org.uk [213.171.218.90]

Trace complete.


2nd traceroute about 10 minutes later


Tracing route to candlekeep.com [213.171.218.90]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms TREEPEOPLE2 [192.168.1.1]
2 33 ms 25 ms 33 ms c-98-212-210-1.hsd1.in.comcast.net [98.212.210.1]
3 12 ms 11 ms 12 ms te-7-5-ur01.mchenry.il.chicago.comcast.net [68.86.117.121]
4 13 ms 11 ms 12 ms po-10-ur02.mchenry.il.chicago.comcast.net [68.87.230.30]
5 20 ms 15 ms 14 ms be-20-ar01.area4.il.chicago.comcast.net [68.87.229.89]
6 18 ms 15 ms 15 ms pos-3-6-0-0-cr01.350ecermak.il.ibone.comcast.net [68.86.95.9]
7 14 ms 30 ms 15 ms pos-1-4-0-0-pe01.350ecermak.il.ibone.comcast.net [68.86.86.162]
8 15 ms 15 ms 15 ms xe-9-0-0.chi10.ip4.tinet.net [77.67.71.145]
9 123 ms 124 ms 123 ms xe-10-1-0.ams20.ip4.tinet.net [89.149.182.161]
10 * 135 ms 137 ms schlund-gw.ip4.tinet.net [213.200.75.94]
11 135 ms 141 ms 151 ms te-1-2.bb-c.the.lon.gb.oneandone.net [212.227.120.134]
12 142 ms 141 ms 140 ms te2-1.prt0.fhcon.fasthosts.net.uk [88.208.255.57]
13 148 ms * 148 ms po-96.prt0.fhdis.fasthosts.net.uk [88.208.255.97]
14 150 ms * * 88.208.255.5
15 142 ms 142 ms * server213-171-218-90.livedns.org.uk [213.171.218.90]
16 142 ms * 143 ms server213-171-218-90.livedns.org.uk [213.171.218.90]

Trace complete.

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The Sage
Procrastinator Most High

Australia
31772 Posts

Posted - 27 Sep 2012 :  03:15:45  Show Profile Send The Sage a Private Message  Reply with Quote
Well, I've been active at the same time, and still haven't encountered any slow loading ASP times or errors. If this were indeed a Candlekeep server problem, then I'd expect I'd also be affected... given my greater distance from the UK.

Candlekeep Forums Moderator

Candlekeep - The Library of Forgotten Realms Lore
http://www.candlekeep.com
-- Candlekeep Forum Code of Conduct

Scribe for the Candlekeep Compendium -- Volume IX now available (Oct 2007)

"So Saith Ed" -- the collected Candlekeep replies of Ed Greenwood

Zhoth'ilam Folio -- The Electronic Misadventures of a Rambling Sage
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Jeremy Grenemyer
Great Reader

USA
2717 Posts

Posted - 27 Sep 2012 :  15:40:50  Show Profile Send Jeremy Grenemyer a Private Message  Reply with Quote
rjfras, I had the same problem last night (Pacific Time) too. I'd have mentioned it last night, but I couldn't get this page to load completely.

What's up with the internetz, I wonder? The problem doesn't sound like it's CK's servers. Hrm...

(Load speed is super fast this morning, by the way.)

Look for me and my content at EN World (user name: sanishiver).

Edited by - Jeremy Grenemyer on 27 Sep 2012 15:41:40
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CorellonsDevout
Great Reader

USA
2708 Posts

Posted - 28 Sep 2012 :  03:22:54  Show Profile Send CorellonsDevout a Private Message  Reply with Quote
I've been having the same problem for about a week with this site. It has been quite slow for some reason. Tonight is the fastest it's been.

Sweet water and light laughter
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Jeremy Grenemyer
Great Reader

USA
2717 Posts

Posted - 28 Sep 2012 :  07:52:12  Show Profile Send Jeremy Grenemyer a Private Message  Reply with Quote
Yep, pretty fast tonight.

Look for me and my content at EN World (user name: sanishiver).
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